Panormos Art Villa & Suites Rental Policies
- Minimum Length of Stay
Minimum 2 night stay is required for Low & 3 night stay Middle Seasons, 4 night stay for High Season and a week (5 nights / 6 days – week) for Peak Season. - Deposit Policy:
For Low, Middle and High Season, 50% deposit of the total reservation cost is required upon confirmation, non refundable and the remaining balance to be settled up to 1 month prior to arrival. - For Peak Season, 50% deposit of the total reservation cost is required upon confirmation, non refundable and the remaining balance to be settled up to 50 days prior to arrival.
- Cancellation Policy:
For Low, Middle and High Season: in case the reservation is cancelled less than 40 days prior to arrival, the remaining reservation cost will be charged as cancellation fee. - For Peak Season: in case the reservation is cancelled less than 50 months prior to arrival, the remaining reservation cost will be charged as cancellation fee.
- No Show policy:
100% of the reservation will be charged as penalty fee. - Early Departure policy:
100% of the remaining reservation cost will be charged as penalty fee.
PAYMENTS
1.No credit cards or personal checks on arrival are accepted.
2. All payments by international bank drafts to the company’s corporate accounts or Owners’ account supplied
3. Payment all made in EURO. All amounts should be received NET of bank charges, please instruct your bank to do so
4. Expenses beyond the EU remittances or foreign currency will be submitted from the security deposit
5. Proof of payment is the day the wire is deposited to our bank accounts and NOT the day moneys are wired form guest bank accounts.
6.Panormos Art Villas & Suites is in no case liable for cancellation or loss of reservations due to erroneous payment procedures or to delays of the international banking system
7. An official Invoice/Receipt will be issued with the last payment
- Security deposit:
Αt the beginning of your stay, you will be required to pay a security deposit to guarantee correct use and care of the furnishings, equipment and use and departure conditions. The amount will be withheld from your credit card on the day of arrival, but will not be charged to your account unless there is a claim for damage. The deposit form will be returned one week after the end of your stay provided an inspection has shown that the accommodation has not been damaged and all the conditions of use have been followed. The individual characteristics of the villa may imply specific conditions with regard to the security deposit, which will be defined the special conditions of the accommodation.
The aforementioned is for standard bookings only. If you are renting a property to hold a function, in addition to the venue fee, we will also require an additional damage deposit.
Villas and Suites Condition:
The guests must ensure that the property is returned in a presentable and tidy state emptying of the refrigerator, the freezer and removing rubbish/trash. This is required even though the guest has paid a final cleaning or such a cleaning is already included in the rent. Panormos Art Villas & Suites reserves the right to reclaim any additional cleaning costs if the guests should not leave the property in the above-mentioned state.
Smoking Policy:
For the comfort and safety of our guests, smoking is not permitted anywhere in the home. If guests are found to have smoked inside the villa and Suites, the full security deposit will be forfeited to cover the costs of cleaning the Air Conditioning System and fumigating furnishings etc.
We reserve the right to pursue the lead guest for any additional charges as a result of having to relocate future guests whilst the villa is being cleaned and fumigated.
Noise and Parties:
Guests are not allowed to make party in the house and/or around the property. Guests are not allowed to play loud music during their stay, outside the permitted time frames, as determined by local authorities.
In case that the guests disturb public order by noise and do not calm down after the warning, that can be considered a severe breach of the rental contract provisions, in which case Panormos Art Villas and Suites are authorised to terminate the rental contract which comes into force immediately, without any prior notice period, and the guest is obliged to leave the villa permanently together with all the persons who stay there within 2 (two) hours, and also is not entitled to demand any refund of the paid accommodation rental price, from Panormos Art Villas & Suites.
LEGAL DISCLAIMER: :
Panormos Art Villas & Suites does not accept any liability for any physical injuries, death, loss or damage to personal belongings, incurred by or occurred to any of our guests, regardless of the cause, during their stay.
Panormos Art Villas & Suites does not accept liability or cancellation of the booking, as a result of war, threat of war, riot or civil strike, terrorist activity (threatened or actual), natural disaster, fire, sickness, weather conditions, action at an airport or port by any government or public authority, technical problems relating to transport and airport regulations caused by technical, mechanical or electrical breakdowns or with the client’s accommodation or other circumstances as amounting to ‘force majeure’ or Acts of God or other similar events.
V. PETS
Many properties welcome pets (dogs, cats, either or one of them).
PRIOR CONSENT OF THE OWNER IS ABSOLUTELY NECESSARY FOR YOU TO BRING YOUR PET WITH YOU WHETHER THE VILLAS OR SUITES STATES” PETS OK” OR NOT!
If there is no such prior agreement a pet is found on the premises (or more than agreed), the owner has the right to refuse the rental, cancel immediately the Agreement and withhold the payment.
- pets are strictly NOT allowed to sleep/climb on tables, couches, chairs, beds or sun-beds, they eat, sleep live on the floor
- pets are not allowed to stray to other neighboring villas/ properties, they have to stay with their owners at all times
- pets has to be confined with you when the house is being cleaned or removed from the house when the cleaner is present
- pets are not allowed to litter balconies and terraces, pick up after them
- dogs are not allowed to howl or bark at night and bother neighbors
- Greek Law imposes that dogs are kept under leash on free beaches and no entry in public beaches
Breaching any of these rules may lead to the forfeiture of your security deposit and maybe suspension of your lease and vacation at the villa or Suite
Villas and Suites that accept pets may
• ask for an increased damage deposit
• ask of a pet keeping fee
Leasing of the residences is for the sole purpose of residential housing of the agreed guests for the specific period of time and for no other use unless otherwise previously agreed
Failure to comply to term ** or any of the following gives the Company the right to immediately terminate the leasing agreement, the forfeiture of the whole amount of the stay, excluding the security deposit amount if no damage is present, the forceful vacating of the property & personal contacts of the occupants
Owners or representing agents reserve the right to enter the property for inspection at all times with reasonable warning/notice to renter.
Rental price includes for all properties cleaning, change of linen & towels as follows, or as otherwise agreed/stated. m
Maid duties are to clean the house and change linen, not do guests’ laundry, ironing or cooking. That can be arranged locally on an ad hoc basis at extra charge
Due to water shortages in most islands and in an effort to save water, in normal course of business, towels will be changed twice a week and sheets only once. More frequent linen change may be possible (depending on property) at extra pre-agreed charge.
TERM**
In NO circumstance may the guests accommodate extra people without the prior consent of the Owners, including and not limited to overnight guests, lunches with external guests, parties, receptions, BBQs or other one day/night social events for any other number of people than the ones agreed OR extend their stay without prior timely approval
Rental price does NOT include any transfers (person or luggage) to or from the property, tolls, gas/petrol, car rental or ferry ticket back and forth to an island
Rental price does not include any other form transportation or transfer (port, airport, taxi rides, other)
Rental day ends at 11:00 am.
Guests staying after 11:00 time will be charged 1/2 day rental according to the current list price of the property and not the paid/discounted
Guests staying after 17:00 pm will be charged a full day on same Terms
If you are allergic to bees or wasps common in Greece during the summer, please inform us and bring antidotes.
Panormos Art Villas and Suites reserves the right to end immediately the leasing agreement and choose to reimburse or not, in case where property management has evidence or receives complaints for impeachment of Greek Law.
Panormos Art Villas and Suites reserves the right to end immediately the leasing agreement and choose to reimburse or not, in case where they deem that the integrity of the property is in jeopardy due to neglect, misuse or abuse
Panormos Art Villas and Suite reserves the right to cancel and refund in full any reservation due to unforeseen weather conditions, Acts of God, property damage or other forms of forced property unavailability and or/to move/change guests other accommodation –if available- in the area, with guests’ prior consent.
In case of a cancellation due to external factors (Acts of God, Force Majeur), in no circumstance will Panormos Art Villas and Suites or the Owners be responsible for consequential damages of such a cancellation (ticket loss, extra charges, etc) and no such claim(s) will be honored
It is not allowed to change the setting or decoration of the houses (including furniture placement) without the prior consent of the Owners of Panormos Art Villas & Suites. Inside furnishings stay inside and outside furnishing outside! Re-arranging the houses or Suites can lead to cancellation of the booking and forfeiture (κατάσχεση) of the whole stay and damage deposit amount.
The renter(s) is/are liable for any damage or for the removal /destruction of items on and around the properties, including and not limited to plants, external structures, etc. Guests are expected to respect the Villas and Suites and their contents. Villa and Suites items, including and not limited to linen and/ ornamental things remain with the villas and Suites!
Depending on policy of each house or Suite, pets are allowed only with prior consent and approval of the owners of Panormos Art Villas & Suites. The owners of Panormos Art Villas & Suites reserve the right to cancel the rental agreement if a pet or is found on the premises without prior consent. Please see next chapter V. PETS
Sending in a booking deposit automatically verifies the Renters’ acceptance of the hereby Rental Terms.
Courts of Athens Greece are set to settle any disputes